Tom Ulman
I'm Tom — Dad. Product Engineer. Tech Goblin
Design-trained indie hacker in developer support. By day I tinker on process, UX and data at Algolia. After hours: SupportRoadmap, a nature newsletter with my kid, and tools in public.
Now
- Support Roadmap
A free map for careers in technical support and developer support.
- The Creature Club
A nature newsletter for families, written to read together.
- What I am building
Current focus and a catalogue of things I have shipped.
- Free UX review
A limited free review for marketing sites, onboarding, and key product journeys.
Lately: Support Roadmap career-path modules, and weekly Creature Club issues.
By day I support developers at Algolia.